User info

  1. Narma hemFree rugs are suitable for high-traffic indoor domestic and office spaces.
  2. Anti-slip backside and next generation hemming-free finishing make the usage of the product even more comfortable.
  3. hemFree rugs can be also used in damp rooms, because both the pile yarn and the flexible backside are resistant to moisture.
  4. The rug can be also used in rooms with hydronic underfloor heating.
  5. When cleaning and maintaining parquet or stone flooring, it is important to follow the instructions provided by your flooring supplier to avoid adverse reactions with the rug backing material.
  6. The material can be used as wall-to-wall carpeting on floor types which do not require ventilation.

Care & Cleaning

  1. hemFree rugs are easy to clean.
  2. Vacuum the rug regularly to remove dust and dirt.
  3. Always use plain, no-brush vacuum cleaner nozzle.
  4. Brushes or rotating turbo nozzles might wear off or damage the rug surface.
  5. Remove liquid stains with a paper towel, clean sponge or soft cloth as quickly as possible.
  6. Stains can be cleaned with a soft terry or microfibre cloth dampened in a clean or sparkling lukewarm water.
  7. Machine washing should be avoided.
  8. Professional cleaning service is recommended.
  9. To maintain the anti-slip effect, make sure that backside of the rug was clean and dust-free.

Questions & Answers

  1. Question: Can the hemFree rug be used on all floor types?
    Answer: hemFree rug has excellent anti-slip properties, making it particularly suitable for all smooth floor types such as parquet, natural stone, laminate and PVC. In addition, it can be safely used with hydronic underfloor heating and damp rooms - the rug does not cause stains or discoloration.
  2. Question: There are some loose fibres in the edge of the rug. Is this rug defective?
    Answer: Based on the new generation technology hemFree rug layers and weft yarns are firmly fixed to each other. Therefore, the edges of the rug do not need edging and the luxuriously soft velour surface is not damaged by the border or overlock stitches.
    Some fibers may shed from the cutting edges of this rug type at the beginning of use, but shedding stops over time and does not indicate poor quality of the product.
    During the manufacturing process, the cut line may hit the line of the weft yarns, which may result in more intense shedding at one edge of the rug than at the other. However, there is no need to worry, as shedding will decrease during use and the rest of the fibers cover the cut line of the rug.

Manufacturer’s info

  1. Size variations ± 2% may occur.
  2. Dye lot variations may occur by product batches.
  3. The manufacturer is not responsible for the colour difference of the product sample and the ordered rug.
  4. The manufacturer reserves all rights to change and amend the technical specifications and features of the products in the process of product development without prior notice.